How tot Check Your CSA Score

How to Check Your Trucking Company CSA Score


CSA (Compliance, Safety, Accountability) Scores refer to the primary means that FMCSA (Federal Motor Carrier Safety Administration) relies on to identify high-risk motor carriers. The CSA program was purposely designed to help in enhancing safety conditions for the general public and carriers. Your driver CSA score features a compilation of data gathered from crash reports, roadside inspections, registration details, and investigative results. Consequently, the CSA scores for trucking companies provide a detailed picture of the safety record of a motor carrier.

Once the data is captured, it is published on the FMCSA’s Safety Management System (SMS) website, making it available to the public and the trucking companies. However, it is good to note that only the performance data is made available to the public; the final CSA scores are not accessible to them. 

Trucking companies are required to check their CSA scores regularly as they are updated monthly. Besides, these companies can maintain a positive driver CSA score by equipping their fleet with tools that enable drivers to drive safely, such as the My20 ELD. Tools like this can help improve your company’s CSA score.

CSA Program Basics 

The program was officially launched in November 2010 with the objective of enforcing the program set by the FMCSA to help promote road safety. The CSA score program has faced some challenges since its inception, with some questioning its effectiveness in promoting safe driving. However, some of the challenges like distinguishing collisions caused by commercial drivers from the ones caused by other drivers have been resolved.

With Behavior Analysis and Safety Improvement Categories (BASIC) scores, the safety scoring program is of great benefit to the industry. The CSA score program offers seven safety behavior metrics, which include

  • Alcohol/Controlled Substances violations
  • Hours of Service Compliance
  • Vehicle Maintenance
  • Crash Indicator
  • Unsafe Driving
  • Driver Fitness
  • Hazardous Materials Compliance. 

Some of the unsafe behaviors that Unsafe Driving prioritizes include reckless driving, speeding, inattention, using a hand-held cell phone, texting, and improper lane change. Truck drivers can improve their CSA scores by reducing unsafe behaviors.

The Controlled Substances/Alcohol BASIC prioritizes the misuse of illegal drugs, alcohol, prescription, and over-the-counter medications that would impair your driving ability.

CSA Unsafe Driving
CSA Unsafe Driving
CSA Unsafe Driving
CSA Vehicle Maintenance
CSA Vehicle Maintenance
CSA Vehicle Maintenance
CSA Vehicle Maintenance

Crash Indicator BASIC helps identify behaviors that contribute to crashes and patterns that lead to high crash involvement. However, it is good to understand that all crashes involving commercial vehicles are reportable, provided that they result in an injury or fatality, or there is a need to tow a vehicle from the scene of the crash.

The Hazardous Materials Compliance BASIC focuses on regulations that demand special attention, such as how to package, label, mark, and load hazardous materials. It also includes the understanding of regulations for tank specification, attendance, loading or unloading, and leakage. The BASIC is not public as it is only available to enforcement personnel or motor carriers logged into its safety profile.

On the other hand, the Vehicle Maintenance Basic ensures proper vehicle maintenance, which promotes road safety. It considers vehicle repairs, defects, post, and pre-trip inspections.

The Driver Fitness BASIC focuses on driving records. It requires every driver to be able to provide commercial driver’s licenses, state driving records, medical certificates, employment applications, and driving records annual reviews. Motor carriers are charged with the responsibility of ensuring drivers have complete and current driver qualification files.

Finally, Hours-Of-Service Compliance focuses on the requirements for bus drivers and large truck drivers to be awake, alert, and able to respond on time.

How do I Conduct my CSA Score Lookup? 

It is important for drivers and trucking companies to know how to check their CSA scores for free. To check your CSA scores, you need your DOT number or your carrier’s DOT number if you are a driver driving under his or her carrier. Trucking companies are required to check their CSA online at or

To conduct your CSA score lookup, you will be required to visit the SMS login page and enter your DOT number and PIN. If you do not have the DOT number, you can request one from USDOT. Usually, the delivery of the DOT number takes 4 to 7 days.

The scores are set between 0 and 100, and each violation adds a point to your CSA score.  This means the lower CSA scores for drivers are better. Usually, calculations in some violations are made based on the volume or the severity of the violation.  

For other violations, it is done on a cut-and-dry point system. For instance, a crash that leads to fatality or injury will affect your CSA score more than one that doesn’t. A crash that only needs your truck to be transported from the crash scene will not have a high impact on CSA scores for drivers.  

What Does CSA Score Mean? 

A good CSA score is important to every commercial driver, but this does not mean that a poor CSA score will make you lose your commercial driver’s license. Some of the reasons why your CSA Score matter includes:

Recruitment and Retention 

Every responsible driver dreams about working for a top company that prioritizes safety. Running a safe fleet means that your driver is safe, and other road users are also safe.


The CSA score has a direct impact on your insurance premiums. A lower CSA score means lower insurance premiums. However, a higher score means higher insurance rates as it implies that you are at a greater risk.

Fewer Compliance Checks

Commercial drivers with lower CSA Scores pass through fewer compliance checks than those with a higher score. Higher CSA scores are generally subjected to more frequent checks. These compliance checks include roadside inspections and DOT audits.

More Clients

The CSA scores are accessible to the public, which means that your clients are likely to check your record before picking you over your competitors. Therefore, you must always assume that your CSA score or record is the determining factor when it comes to winning clients.

Peace of Mind

If you have a favorable CSA score for drivers, then your business expenses, This gives you greater opportunities for more business and likely a better-run company that puts more money in your business bank accounts.


CSA Scores are important to any fleet company as it offers a number of benefits. To maintain favorable CSA scores for your trucking company, it is advisable to check driver PSP records before hiring them. This will ensure that you only pick drivers with a track record of responsible and low-risk driving. Moreover, trucking companies should also equip their fleet with tools that allow their drivers to drive safely to maintain a favorable driver CSA score.

My20 ELD is self-certified with the FMCSA and can help promote safe driver behavior that improves your company’s CSA score. Our electronic logging device automatically logs driver location, hours of service, and available capacity, so you know what is going on at all times. 

It uses 5G networks and edge computing architecture to give you consistent up-time, continuous tracking, and wide coverage for accurate and reliable data from your truck drivers. This can give you insights into driver behavior with swift reporting. Our electronic logging devices can be easily paired with AI-powered dash cams and integrated video safety with My20 LogiCam for enhanced safety programs.

Your fleet can maintain and improve its CSA scores with the right partner in technology. 

Looking for a fleet solution? Contact us today!